Privacy Policy

This Privacy Policy ("Policy") describes how c4777 ("c4777", "we", "us", "our"), the operator of the online gaming platform at https://c4777.cam (the "Platform"), collects, uses, stores, shares and protects personal data relating to individuals ("Users", "you", "your") who access or use the Platform.

c4777 is committed to handling personal data responsibly and in accordance with applicable data protection principles. This Policy is designed to give you a clear and complete picture of our data practices so that you can make informed decisions about your use of the Platform.

This Policy applies to all personal data processed in connection with your use of c4777, including data collected through the website, mobile interface, account registration, customer support interactions and any other feature of the Platform. It should be read alongside our Terms & Conditions and our Responsible Gambling Policy.

The following terms have the meanings set out below throughout this Policy:

• "Personal Data" means any information relating to an identified or identifiable natural person, including name, email address, device identifiers, IP address and financial information.
• "Processing" means any operation or set of operations performed on personal data, including collection, recording, storage, use, disclosure, erasure and destruction.
• "Data Controller" means the entity that determines the purposes and means of processing personal data — in this case, c4777.
• "Data Processor" means any third party that processes personal data on behalf of c4777 under a contractual arrangement.
• "KYC Data" means identity verification documents and associated information collected to comply with Know Your Customer obligations.
• "Cookies" means small text files placed on your device by the Platform to store preferences and session data, as further described in Section 7.
• "Sensitive Data" means personal data warranting heightened protection, including financial information, identity documents and data related to gambling behaviour.
• "Consent" means a freely given, specific, informed and unambiguous indication of your agreement to the processing of your personal data for a stated purpose.

c4777 collects personal data that is necessary to provide the Platform's services, comply with applicable legal obligations and maintain the integrity of our gaming environment. The categories of data we collect are set out in the table below.

c4777 does not intentionally collect special category data (such as health, ethnicity or religious data) unless specifically required for responsible gambling assessments. Any such data, if provided voluntarily by a User in the context of a support interaction, will be treated with the highest level of confidentiality and used solely for the stated support purpose.

c4777 collects personal data through the following means:

4.1 Direct Collection

Data you provide directly when you register an account, complete your profile, submit KYC documents, make a deposit or withdrawal, contact support, respond to a survey, or engage with any other feature on the Platform that requires you to submit information.

4.2 Automated Collection

Technical and usage data collected automatically when you visit or interact with the Platform, including through cookies, web beacons, log files and similar tracking technologies. This data is collected regardless of whether you hold a registered account, though registered Users generate a richer dataset due to the authenticated nature of their sessions.

4.3 Third-Party Sources

Data received from third-party service providers engaged by c4777, including identity verification agencies, payment processing partners and fraud prevention services. Such data supplements the information you provide directly and is used solely for the purposes described in this Policy. c4777 ensures that all third-party data sources operate under appropriate data protection obligations.

c4777 processes your personal data for the following purposes:

• Account Management: Creating, maintaining and securing your registered account, including processing logins, password resets and account settings changes.
• Service Delivery: Enabling you to place bets, play casino and live dealer games, access sports markets (including PSL/T20, ICC, football and UFC events), and use all Platform features.
• Financial Transactions: Processing deposits and withdrawals in PKR, maintaining transaction records, and facilitating payment method integration with familiar providers referenced on the Platform.
• Identity Verification & KYC: Verifying your identity, age and eligibility to use the Platform in accordance with applicable compliance requirements.
• Fraud Prevention & Security: Detecting, investigating and preventing fraudulent activity, unauthorised account access, money laundering and other prohibited conduct.
• Responsible Gambling: Monitoring gameplay patterns for indicators of problem gambling behaviour, applying responsible gambling tools you have set, and fulfilling our duty of care obligations.
• Legal Compliance: Complying with applicable anti-money laundering (AML), counter-terrorist financing (CTF) and other regulatory obligations.
• Customer Support: Responding to your enquiries, resolving disputes and maintaining records of support interactions.
• Platform Improvement: Analysing usage patterns to improve Platform features, game selection, user interface and overall service quality.
• Marketing Communications: Sending you promotional offers, bonus notifications and Platform updates where you have provided consent. You may withdraw consent at any time.

c4777 does not use your personal data to make fully automated decisions that produce legal or similarly significant effects on you without human oversight, except where such processing is necessary for fraud prevention or legal compliance purposes and appropriate safeguards are in place.

c4777 processes personal data on one or more of the following legal bases, depending on the nature of the processing activity:

• Contractual Necessity: Processing required to perform our obligations under the Terms & Conditions you have accepted, including account management, service delivery and transaction processing.
• Legal Obligation: Processing necessary to comply with applicable legal and regulatory requirements, including KYC, AML and CTF obligations.
• Legitimate Interests: Processing carried out for purposes of fraud prevention, platform security, responsible gambling monitoring and service improvement, where such interests are not overridden by your rights and interests.
• Consent: Processing of personal data for marketing communications and non-essential cookies, where your explicit prior consent has been obtained. Consent may be withdrawn at any time without affecting the lawfulness of processing carried out prior to withdrawal.

c4777 uses cookies and similar tracking technologies to operate the Platform effectively. The categories of cookies in use are described below:

7.1 Strictly Necessary Cookies

These cookies are essential for the Platform to function and cannot be disabled. They include session authentication tokens, security cookies and load-balancing identifiers. No consent is required for these cookies as they are integral to delivering the service you have requested.

7.2 Functional Cookies

These cookies remember your preferences — such as language settings, display options and previously viewed content — to provide a more personalised experience on subsequent visits. They do not track activity for advertising purposes.

7.3 Analytics Cookies

These cookies collect anonymised or pseudonymised information about how Users interact with the Platform, including pages visited, time spent on pages, navigation paths and error encounters. This data is used to identify usability issues and improve Platform performance. Analytics cookies are deployed with your consent where required.

7.4 Managing Cookies

You may manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the Platform and your user experience. Detailed browser-specific cookie management instructions are available in the help section of your browser.

c4777 does not sell, rent or trade your personal data. We may share your data with third parties only in the circumstances described below:

• Service Providers: Third-party vendors and data processors engaged by c4777 to provide infrastructure, payment processing, identity verification, fraud detection, customer support tools and analytics services. All such processors are bound by contractual data protection obligations and are permitted to use your data only for the specific services they provide to us.
• Regulatory & Law Enforcement Authorities: Where required by applicable law, court order, regulatory demand or lawful request from a competent authority, c4777 will disclose personal data as required. We will notify you of such disclosures where legally permitted to do so.
• Fraud Prevention Agencies: Where c4777 has reasonable grounds to suspect fraud, money laundering or other illegal activity, relevant data may be shared with specialist fraud prevention agencies or industry bodies for investigation purposes.
• Business Transfers: In the event of a merger, acquisition, restructuring or sale of all or part of c4777's business, your personal data may be transferred to the relevant successor entity as part of that transaction, subject to equivalent data protection obligations.

Payment method references on c4777 — including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — do not represent data-sharing partnerships. These names appear solely as familiar payment context for Pakistani users and do not imply that any such institution has access to your c4777 account data.

c4777 retains personal data for no longer than is necessary for the purpose for which it was collected, subject to any legal or regulatory retention obligations that require us to hold data for a specified minimum period.

• Account Data: Retained for the duration of your active account relationship with c4777, plus a post-closure retention period required for legal and compliance purposes.
• KYC Documents: Retained for the period required by applicable anti-money laundering regulations. Identity documents are not retained beyond what is legally necessary.
• Transaction Records: Financial transaction records are retained for the period required by applicable financial record-keeping obligations.
• Support Communications: Retained for a reasonable period to support dispute resolution and quality assurance, after which they are securely deleted.
• Marketing Data: Retained until you withdraw consent for marketing communications or request deletion, whichever is earlier.
• Technical & Usage Logs: Retained in aggregated or pseudonymised form for analytics and security purposes for a limited period, after which they are deleted or anonymised.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be attributed to an identifiable individual.

c4777 implements appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, destruction, alteration or disclosure. Our security measures include, but are not limited to:

• TLS/SSL encryption for all data transmitted between your device and the Platform.
• Encryption of sensitive data at rest, including financial and identity information.
• Two-factor authentication (2FA) available for all registered accounts.
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis.
• Regular security audits and vulnerability assessments of the Platform infrastructure.
• Incident response procedures designed to detect, contain and notify affected parties of any personal data breach in a timely manner.

While c4777 takes reasonable steps to protect your personal data, no system of transmission or storage is completely secure. You are responsible for maintaining the security of your account credentials and for notifying us immediately if you suspect any unauthorised access to your account.

Subject to applicable law, you have the following rights in relation to your personal data held by c4777. To exercise any of these rights, please contact us at [email protected] with your full name, registered email address and a clear description of your request. We aim to respond within a reasonable timeframe.

The c4777 Platform is strictly intended for adults aged 18 years or above — or the higher minimum age required by the operator's licensing jurisdiction. c4777 does not knowingly collect personal data from individuals under the applicable minimum age.

Where c4777 becomes aware or has reasonable grounds to believe that personal data has been submitted by a minor, we will suspend the associated account immediately, delete the data without undue delay, and return any funds deposited following completion of appropriate verification checks.

If you believe a minor has accessed or registered on the Platform, please notify us immediately at [email protected] so that we can take prompt action.

The c4777 Platform may reference third-party services — such as familiar payment providers including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — as contextual references for Pakistani users. These references do not constitute endorsements, partnerships or data-sharing arrangements.

c4777 is not responsible for the privacy practices, terms or content of any third-party service. If you navigate to any external service, their own privacy policy governs the collection and use of your data in that context. We recommend that you review the privacy policy of any third-party service you interact with.

c4777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law or Platform features. Material changes will be communicated to registered Users by a prominent notice on the Platform or by email to your registered address. The "Last Updated" date at the top of this page will be revised accordingly.

Your continued use of the Platform following notification of changes constitutes your acknowledgement of the revised Policy. If you do not agree with any amendment, you should discontinue use of the Platform and may request account closure in accordance with our Terms & Conditions.

We encourage you to review this Policy periodically so that you remain informed about how c4777 handles your personal data.

For any questions, concerns or requests relating to this Privacy Policy or the handling of your personal data by c4777, please contact our support team. We are committed to addressing all data-related enquiries promptly and transparently.